Terms of service

TERMS OF SERVICE

Last updated: 17 June 2026

Business owner: Lorenzo Almasio
Trading name: L.A.LINEA
Legal form: Entrepreneur individuel (Micro-entreprise)
SIREN: 103 653 515
SIRET: 10365351500017
Address: 37 Rue Saint-Fargeau, 75020 Paris, France
Website: https://lalinea-label.com
Email: [email protected]
Phone: +33 7 81 98 45 11
Returns address: 37 Rue Saint-Fargeau, 75020 Paris, France

TVA non applicable, article 293 B du CGI


TABLE OF CONTENTS


OVERVIEW

This website is operated by L.A.LINEA (Lorenzo Almasio, entrepreneur individuel, SIREN 103 653 515). Throughout the site, the terms "we", "us" and "our" refer to L.A.LINEA.

L.A.LINEA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

⚠ ALL L.A.LINEA PRODUCTS ARE MADE TO ORDER. ESTIMATED DELIVERY: 4 WEEKS FROM ORDER CONFIRMATION. PRODUCTION BEGINS ONLY AFTER PAYMENT VALIDATION. BY PLACING AN ORDER, YOU ACCEPT THIS PRODUCTION TIMELINE.


SECTION 1
ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any unlawful or unauthorised purpose or violate any applicable laws.

Any breach of these Terms may result in immediate termination of your access to our services.


SECTION 2
PRODUCTS

⚠ ALL L.A.LINEA PRODUCTS ARE MADE TO ORDER. No item is held in stock. Production begins only after payment validation and order confirmation. Estimated production and delivery time: 4 weeks from order confirmation.

L.A.LINEA designs and sells footwear and apparel products. Products may be:

  • Standard made-to-order products — manufactured according to L.A.LINEA specifications after order confirmation;
  • Personalised products — manufactured according to individual customer specifications, measurements, colours or other personalised elements.

The estimated production and delivery time of 4 weeks is indicative and may vary depending on production capacity, suppliers, logistics providers or exceptional circumstances. We will notify customers of any significant delays by email.

We make every effort to accurately display product colours, materials and finishes. However, colours may vary depending on device settings and screen calibration.

All product descriptions, images, specifications, availability and prices may be modified at any time without prior notice.


SECTION 3
ORDERS

We reserve the right to refuse or cancel any order for legitimate reasons, including suspected fraud, payment issues or product unavailability.

Customers agree to provide accurate, complete and current information when placing an order.

Cancellations

Because production begins immediately after order confirmation, cancellations are not accepted once production has commenced.

If you wish to cancel within 24 hours of order confirmation and before production has started, contact us immediately at [email protected]. Requests will be assessed on a case-by-case basis.

This provision does not affect any mandatory consumer rights granted under applicable French and European law, including statutory withdrawal rights where applicable (see Section 6 and Section 7).


SECTION 4
PRICING AND BILLING

All prices displayed on this website are shown in Euros (€).

L.A.LINEA operates under the French micro-enterprise tax regime ("franchise en base de TVA"). No French VAT is charged in accordance with article 293 B of the French General Tax Code (CGI). The mention "TVA non applicable, article 293 B du CGI" applies to all invoices.

Prices are subject to change without notice. The price applicable is that in effect at the time the order is validated, as stated in the order confirmation email.

Shipping costs, customs duties, import taxes and any local fees applicable outside France remain the responsibility of the customer unless otherwise stated.

Customers agree to provide accurate billing and payment information. Payment is due in full at the time of order.


SECTION 5
SHIPPING AND DELIVERY

All orders are shipped from Paris, France. The total estimated timeline of 4 weeks covers both production and standard delivery.

Delivery times are estimates and are not guaranteed. Delays caused by suppliers, production partners, carriers, customs authorities or exceptional circumstances are outside our control.

Once the order has been handed to the carrier, risk of loss or damage passes to the customer.

Customers are responsible for ensuring that shipping information provided at checkout is accurate. L.A.LINEA cannot be held responsible for delivery failures due to incorrect address information.

Additional customs duties or import taxes for international orders may apply and remain the responsibility of the customer.

A shipping confirmation email with tracking information will be sent once the order has been dispatched.


SECTION 6
EUROPEAN CONSUMER RIGHTS

Consumers residing in the European Union benefit from mandatory consumer protection rights under applicable French and European legislation, including Directive 2011/83/EU on consumer rights.

Unless an exception applies, EU consumers have the right to withdraw from their purchase within 14 calendar days from receipt of the goods, without providing any reason. In such cases, return shipping costs are borne by the customer unless otherwise agreed.

This right does not apply to products that are clearly personalised or manufactured according to the customer's individual specifications (see Section 7).

Nothing in these Terms limits or excludes any mandatory consumer rights provided by applicable law. In the event of conflict between these Terms and mandatory consumer law, the mandatory provisions prevail.


SECTION 7
MADE-TO-ORDER AND PERSONALISED PRODUCTS

L.A.LINEA products fall into two categories:

Standard Made-to-Order Products

Products manufactured after order confirmation according to L.A.LINEA's standard collection specifications, without individual customer customisation. Customers benefit from all applicable consumer rights, including the statutory 14-day withdrawal period provided by European consumer law (Directive 2011/83/EU), subject to the product being returned in its original, unused condition at the customer's expense.

Personalised Products

Products manufactured according to the customer's individual choices, specifications, customisations, measurements, embroidery, colours or other personalised elements selected at the time of order. In accordance with article L. 221-28 of the French Code de la consommation and applicable European consumer protection law, the right of withdrawal does not apply to personalised products clearly manufactured to the consumer's specifications. The personalised nature of a product will always be clearly indicated before purchase. By confirming such an order, the customer expressly acknowledges and accepts the exclusion of the right of withdrawal.


SECTION 8
INTELLECTUAL PROPERTY

All content available on this website — including logos, designs, graphics, texts, photographs, videos, product names and trademarks — is the exclusive property of L.A.LINEA (Lorenzo Almasio) unless otherwise stated, and is protected by applicable French and international intellectual property laws.

Any reproduction, distribution, modification, commercial use or public display without prior written permission from L.A.LINEA is strictly prohibited.

The Shopify platform name, logo and related trademarks are the property of Shopify Inc. All other trademarks appearing on this site belong to their respective owners.


SECTION 9
ACCURACY OF INFORMATION

We are not responsible if information available on this website is not accurate, complete or current. The material on this site is provided for general information purposes only and should not be relied upon as the sole basis for decisions.

We reserve the right to correct any errors, inaccuracies or omissions and to update information at any time without prior notice.


SECTION 10
THIRD-PARTY SERVICES

Our website is powered by Shopify Inc. (151 O'Connor Street, Ottawa, Ontario, Canada). All sales are made directly with L.A.LINEA. Shopify is not responsible for any aspect of sales between you and L.A.LINEA.

We may provide access to other third-party tools or services over which we have no control. Such tools are provided "as is" and we assume no liability arising from their use.


SECTION 11
USER COMMENTS AND SUBMISSIONS

If you submit ideas, suggestions, reviews or other content, you grant L.A.LINEA a non-exclusive, royalty-free, perpetual licence to use, reproduce and publish such content without compensation, for any purpose including commercial use.

We reserve the right to remove any content deemed unlawful, offensive, defamatory or otherwise inappropriate at our sole discretion.

You are solely responsible for the accuracy and legality of any content you submit.


SECTION 12
PERSONAL DATA

The processing of personal data collected through this website is governed by our Privacy Policy and applicable GDPR regulations (EU 2016/679).

Data controller: Lorenzo Almasio, 37 Rue Saint-Fargeau, 75020 Paris — [email protected].

Your data may be processed by Shopify Inc. as a sub-processor for the purposes of order fulfilment and website operation. For details, refer to our full Privacy Policy.


SECTION 13
PROHIBITED USES

You may not use the website for any of the following purposes:

  • Unlawful or harmful purposes
  • Violation of any applicable laws or regulations
  • Infringement of intellectual property rights
  • Transmission or upload of malware, viruses or malicious code
  • Harassment, discrimination or abuse directed at any person
  • Interfering with website security, access controls or technical infrastructure
  • Scraping, automated data collection or use of bots without authorisation
  • Impersonating any person or entity or transmitting false information

We reserve the right to terminate or suspend access without notice for any violation of these Terms.


SECTION 14
AGENTS

This section applies if you use, permit, enable or cause any Agent to access, use or interact with this website. "Agent" means any software or service that takes autonomous or semi-autonomous actions on behalf of a person or entity, without direct human supervision in real time.

Requirements

No Agent may access or interact with this website unless it:

  • Identifies itself as an Agent in all HTTP/HTTPS request headers using the format: Agent/[agent name];
  • Does not mimic human behaviour, complete or bypass CAPTCHAs, or otherwise conceal its automated nature;
  • Responds truthfully to any prompt intended to determine whether interactions originate from a human or a computer;
  • Does not circumvent any measure intended to block, limit, modify or monitor Agent access to the website.

L.A.LINEA may impose technical limits on the manner and conditions under which Agents access the website and may require any Agent to cease access at any time.


SECTION 15
LIMITATION OF LIABILITY

L.A.LINEA shall not be liable for any indirect, incidental, consequential or punitive damages arising from the use of the website or products purchased through it, to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under applicable French or European consumer protection laws, including liability for defective products, personal injury caused by negligence, or fraud.


SECTION 16
GOVERNING LAW

These Terms are governed by French law.

Consumers residing in the European Union may also benefit from the mandatory protections granted by the laws of their country of residence.

In the event of a dispute, the parties will first attempt to reach an amicable resolution. Failing that, the dispute shall be submitted to the competent courts in accordance with applicable law.

EU consumers may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr


SECTION 17
CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. The latest version will always be available on this website.

Material changes will be notified to customers in accordance with applicable law. Continued use of the website following changes constitutes acceptance of the revised Terms.


SECTION 18
CONTACT

For any questions relating to these Terms of Service, please contact us:

L.A.LINEA
Business owner: Lorenzo Almasio
Legal form: Entrepreneur individuel (Micro-entreprise)
SIREN: 103 653 515 | SIRET: 10365351500017
Address: 37 Rue Saint-Fargeau, 75020 Paris, France
Returns address: 37 Rue Saint-Fargeau, 75020 Paris, France
Website: https://lalinea-label.com
Email: [email protected]
Phone: +33 7 81 98 45 11
VAT status: TVA non applicable, article 293 B du CGI


L.A.LINEA — Lorenzo Almasio — SIREN 103 653 515 — 37 Rue Saint-Fargeau, 75020 Paris — TVA non applicable, article 293 B du CGI — Last updated 17 juin 2026